Jordan Shackelford was great to work with.
He was prompt and contacted us prior to
showing up to let us know he was on his way.
He was flexible and accommodating with
times he was able to come by and help us.
He was knowledgeable and helpful while
answering our questions. We didn’t have to
wait very long for he and his coworker to
arrive and help us resolve our situation. I
highly recommend Jordan and Care
Restoration & Cleaning.
Charles came out right after a huge storm in
Denver. My bedroom ceiling was leaking
from the roof so it was an emergency.
Charles was lovely. He was professional and
helped quite a bit. After finding that the leak
was manageable without cutting into my
ceiling he decided to not even charge me for
the visit. This is the type of business you
should trust and call in an emergency. I
would not recommend any of the big guys.
They would have never done something like
that.
The team at CARE was wonderful to work
with. I had a flood in my mostly unfinished
basement due to a broken sprinkler pipe and
they were so helpful and responsive in
helping mitigate any damage and get things
dried out. It was clear they knew what they
were doing, listened to my concerns, and
explained things very well. It was the
complete opposite experience of another
restoration company who’d also come out to
take a look. I hope I don’t need CARE again,
but if I do, they will be first on my list!
Our basement flooded due to groundwater
seeping up from heavy rains and our carpet
was completely saturated. Tyler and his
team removed and hauled away the carpet
within 36 hours of my phone call. They ran
fans to dry everything out completely and
also removed damaged tile. After checking
for mold, they removed what they found
from my drywall to keep it from spreading. I
can’t say enough about how responsive and
kind they were. I felt safe having them in my
home and I felt like they truly cared about
the quality of their work and the outcome of
my basement. I would highly recommend
them and I’m definitely keeping their number
handy. After my experience with them I
wouldn’t call anyone else.
Unfortunately my water heater leaked into
my unit and down below doing damage. I
called CARE and they arrived within an hour,
set up what was needed to minimize further
damage and then made sure what had
been damaged was removed. They worked
great with my insurance to make my
experience less painful. I whole heartedly
recommend them if you need their services
and will call them if I ever need their services
again. Their knowledge helped me to
navigate through this process efficiently.
Thank you!
I don’t have any experience with black mold,
so when I found some in my laundry room, I
started to remove it myself before realizing I
should probably call a professional. I called
CARE and James scheduled an inspection
with me within the day. Charles came and
inspected the scene, and leveled with me
that the level of mold wasn’t that bad, I’d
already done most of the work, and I didn’t
really need to hire anyone. He even gave me
a few tips to finish the job. I did not end up
hiring CARE, but I will definitely trust them
with any restoration projects I have in the
future because of their responsiveness and
integrity.
Why do you enjoy working for CARE?
I enjoy seeing people happy and relieved that someone is there to help, and grateful when the job is completed.
What was your most memorable restoration project?
A black widow-infested crawlspace
What was your most memorable restoration project?
We helped a contractor demo a four story sorority house. Working alongside plumbers, electricians and asbestos workers to get the entire project finished in time for the fall semester took a lot of planning!
What was your most memorable experience?
My most memorable experience so far was a basement demo, filled with mold, spiders and termites. I had to put my big boy pants on and go for it!
Why do you enjoy working for CARE?
I get to meet new people every day and work with a good group of people.
What do you enjoy doing when you’re not working?
Enjoy adult beverages, play video games, hang out with my crazy wife, family and friends, and snowboard in the winter.
In your own words, what is the CARE difference?
The CARE difference comes from our very name: CARE. Unlike bigger, national companies we are able to build relationships with our customers and make sure we care for each and every one of them.
In your own words, what is the CARE Difference?
We are a locally owned company, not a franchise or a preferred vendor, so it allows us to be flexible when it comes to helping people.
Why do you enjoy working for CARE?
It’s a close knit company with lots of room for growth.
What’s your role within the company?
Lead technician. I inspect, sketch, and plan out jobs, and supervise the technicians as they do their work. I also record daily moisture readings to make sure everything is drying properly.
What’s your role within the company?
My role as the Project Manager is overseeing all field projects, assisting with estimates, conducting initial assessments, and helping all the team members where I can.
What was your most memorable restoration project?
The largest loss that I have worked on was a three story commercial building totaling 30,000 square feet. The loss occurred from a massive hail and rain storm that devastated the west of Denver and the Lakewood area. The restoration required over 100 pieces of equipment and constant monitoring for the first week of operation. The cleanup efforts consisted of major demolition and removal of over a ton of impacted contents.
Why do you enjoy working for CARE?
Working for an organization that puts the customer’s satisfaction above the bottom line is very fulfilling.
What’s your role within the company?
I oversee all aspects of a project, from reaching out to the companies that provide additional services, to communicating with insurance companies, and everything in between. If you call me, I’ll probably be at the office!
What’s your favorite quote?
You must believe you are the best and then make sure that you are – Bill Shankly
How did you get your start in restoration?
Six weeks before the Colorado floods of 2013, I was thrown in at the deep end and very quickly had to learn all aspects of the industry.