Jordan Shackelford was great to work with.
He was prompt and contacted us prior to
showing up to let us know he was on his way.
He was flexible and accommodating with
times he was able to come by and help us.
He was knowledgeable and helpful while
answering our questions. We didn’t have to
wait very long for he and his coworker to
arrive and help us resolve our situation. I
highly recommend Jordan and Care
Restoration & Cleaning.
Charles came out right after a huge storm in
Denver. My bedroom ceiling was leaking
from the roof so it was an emergency.
Charles was lovely. He was professional and
helped quite a bit. After finding that the leak
was manageable without cutting into my
ceiling he decided to not even charge me for
the visit. This is the type of business you
should trust and call in an emergency. I
would not recommend any of the big guys.
They would have never done something like
that.
The team at CARE was wonderful to work
with. I had a flood in my mostly unfinished
basement due to a broken sprinkler pipe and
they were so helpful and responsive in
helping mitigate any damage and get things
dried out. It was clear they knew what they
were doing, listened to my concerns, and
explained things very well. It was the
complete opposite experience of another
restoration company who’d also come out to
take a look. I hope I don’t need CARE again,
but if I do, they will be first on my list!
Our basement flooded due to groundwater
seeping up from heavy rains and our carpet
was completely saturated. Tyler and his
team removed and hauled away the carpet
within 36 hours of my phone call. They ran
fans to dry everything out completely and
also removed damaged tile. After checking
for mold, they removed what they found
from my drywall to keep it from spreading. I
can’t say enough about how responsive and
kind they were. I felt safe having them in my
home and I felt like they truly cared about
the quality of their work and the outcome of
my basement. I would highly recommend
them and I’m definitely keeping their number
handy. After my experience with them I
wouldn’t call anyone else.
Unfortunately my water heater leaked into
my unit and down below doing damage. I
called CARE and they arrived within an hour,
set up what was needed to minimize further
damage and then made sure what had
been damaged was removed. They worked
great with my insurance to make my
experience less painful. I whole heartedly
recommend them if you need their services
and will call them if I ever need their services
again. Their knowledge helped me to
navigate through this process efficiently.
Thank you!
I don’t have any experience with black mold,
so when I found some in my laundry room, I
started to remove it myself before realizing I
should probably call a professional. I called
CARE and James scheduled an inspection
with me within the day. Charles came and
inspected the scene, and leveled with me
that the level of mold wasn’t that bad, I’d
already done most of the work, and I didn’t
really need to hire anyone. He even gave me
a few tips to finish the job. I did not end up
hiring CARE, but I will definitely trust them
with any restoration projects I have in the
future because of their responsiveness and
integrity.