Jordan Shackelford was great to work with. He was prompt and contacted us prior to showing up to let us know he was on his way. He was flexible and accommodating with times he was able to come by and help us. He was knowledgeable and helpful while answering our questions. We didn’t have to wait very long for he and his coworker to arrive and help us resolve our situation. I highly recommend Jordan and Care Restoration & Cleaning.
Benjamin R.
Charles came out right after a huge storm in Denver. My bedroom ceiling was leaking from the roof so it was an emergency. Charles was lovely. He was professional and helped quite a bit. After finding that the leak was manageable without cutting into my ceiling he decided to not even charge me for the visit. This is the type of business you should trust and call in an emergency. I would not recommend any of the big guys. They would have never done something like that.
Dakini Jaeger
The team at CARE was wonderful to work with. I had a flood in my mostly unfinished basement due to a broken sprinkler pipe and they were so helpful and responsive in helping mitigate any damage and get things dried out. It was clear they knew what they were doing, listened to my concerns, and explained things very well. It was the complete opposite experience of another restoration company who’d also come out to take a look. I hope I don’t need CARE again, but if I do, they will be first on my list!
Greta K.
Our basement flooded due to groundwater seeping up from heavy rains and our carpet was completely saturated. Tyler and his team removed and hauled away the carpet within 36 hours of my phone call. They ran fans to dry everything out completely and also removed damaged tile. After checking for mold, they removed what they found from my drywall to keep it from spreading. I can’t say enough about how responsive and kind they were. I felt safe having them in my home and I felt like they truly cared about the quality of their work and the outcome of my basement. I would highly recommend them and I’m definitely keeping their number handy. After my experience with them I wouldn’t call anyone else.
Charlene A.
Unfortunately my water heater leaked into my unit and down below doing damage. I called CARE and they arrived within an hour, set up what was needed to minimize further damage and then made sure what had been damaged was removed. They worked great with my insurance to make my experience less painful. I whole heartedly recommend them if you need their services and will call them if I ever need their services again. Their knowledge helped me to navigate through this process efficiently. Thank you!
Erik J.
I don’t have any experience with black mold, so when I found some in my laundry room, I started to remove it myself before realizing I should probably call a professional. I called CARE and James scheduled an inspection with me within the day. Charles came and inspected the scene, and leveled with me that the level of mold wasn’t that bad, I’d already done most of the work, and I didn’t really need to hire anyone. He even gave me a few tips to finish the job. I did not end up hiring CARE, but I will definitely trust them with any restoration projects I have in the future because of their responsiveness and integrity.
