On 5/4/2022, Care Restoration was referred to me by Applewood Plumbing, who had arrived at my home promptly at 8:00 am to repair a sewage leak, which had first been diagnosed as the problem by someone else (remaining nameless and out of this current network). For a couple of weeks, I was experiencing a terrible odor and literally one hundred + of huge blueish-green flies coming into my master bed/bath from somewhere in, around, or underneath my mobile home on a daily basis. It was believed by Applewood Plumbing ‘s Technician that the odor was coming from a dead animal and not from a broken sewage pipe; thus, the referral to Care Restoration…my lucky day!
My plumber left, and I immediately called the referral number I had been given. James answered my call and immediately set up a couple Technicians to come out that afternoon from 1-3 pm to assess my situation and give me an estimate. At 1 pm, Eric arrived and went right to the “infected” area of filth, inside my home. At this time , two more Technicians arrived from Care Restoration and then they all went outside to investigate. They came back in and Eric had pictures of underneath the bathroom floor and diagnosed “Pack Rats” we’re enjoying themselves, leaving urine and feces all over (thus the terrible smell), allowing the disgusting, filthy flies to share the area and enter my home! So, as there was no dead animal, Eric referred me to a Pest Control company, with whom I will now , gladly, be doing business with on a monthly basis.
I have been so impressed with each and everyone I have come into contact with - in person and over the phone - during this unusual journey of mine. This is all new to me so, I have lots of questions and each and every person has afforded me the opportunity to ask any question I, or my involved sons’ want answers to. Patient, polite and kind …each and everyone has been!
I cannot tell you how pleasant this experience has turned out to be - these individuals and these companies have given me “lemon aid” out of one of Life’s lemons. Thank you everyone 😇